FAQ

首頁 常見問題
Firmware
Q1

我該如何更新 BIOS 或 BMC 韌體?

A

您可以透過 BMC WebUI 或 IPMI 工具來執行更新。請遵循官方提供的韌體套件與操作指示,並確保電源維持穩定。

Q2

我該如何進入 BIOS 設定?

A

在系統開機期間,當 POST 畫面上出現供應商標誌時,請按下 <Del>、<F2> 或 <ESC> 鍵,即可進入 BIOS 介面。

Q3

我該如何存取 BMC / IPMI 網頁介面?

A

請將管理網路線連接至 BMC 連接埠。系統預設為 DHCP 登入。針對 JBOD 產品,預設 IP 為 192.168.11.11,預設使用者名稱 / 密碼為 admin / admin。登入後請立即更改密碼。

Q4

「Power Redundancy Lost」是什麼意思?

A

此訊息表示備援電源模組中的其中一個電源供應器未能正確輸出,或者已被拔除。請確認兩個電源供應器皆已正確插上並開啟電源。

Q5

我該如何匯出系統事件日誌 (SEL)?

A

您可以透過 IPMI WebUI 中的「System Event Log」功能進行下載,或者執行命令列工具:ipmiutil sel -v sel.log。

Q6

開機期間風扇轉速很高是正常的嗎?

A

是的。在系統啟動初期,風扇會以全速運轉以確保散熱安全。一旦 BMC 完成初始化並取得感測器資料後,風扇轉速就會自動調整為預設設定。

Q7

如果系統無法開機,我該檢查什麼?

A

請依循以下步驟進行檢查:

  1. 檢查電源線與電源供應器 (PSU) 指示燈是否正常。
  2. 確認主機板上的 5VSB 指示燈是否亮起。
  3. 移除不必要的擴充卡或模組,並嘗試重新開機。
    如果仍然無法開機,請聯絡技術支援。
Q8

我該如何清除 CMOS?

A

請將主機板電池取下 5 秒後,再重新裝回。詳細步驟請參閱使用手冊(可從產品網頁下載)。

Q9

為什麼系統會顯示「Boot type changed from Legacy to Dual」?

A

CMOS 電池電壓過低(低於 2.7V)。請更換電池。

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